COVID-19 (Coronavirus) Updates
Heritage Medical Associates is closely monitoring the latest developments surrounding COVID-19. We are taking numerous precautions to ensure that our clinics remain a safe place for you to receive healthcare and to help limit the spread of COVID-19 within our communities.
We are now offering Virtual Visits as a remote alternative to some in-person appointments. A Virtual Visit is a face-to-face video conference with your physician. If you have an upcoming appointment, your physician may request that you convert your appointment to a Virtual Visit. Your physician is best positioned to know which appointments can be completed via Virtual Visit. Learn more about Virtual Visits.
To minimize exposure to our patients, physicians, and staff, we are asking all patients and visitors screening questions prior to or at the time of their arrival at any Heritage Medical Associates clinic to identify those who are at risk of COVID-19.
If you suspect that you have been exposed to COVID-19 or are experiencing symptoms of a lower respiratory illness (fever + cough, fever + shortness of breath, new or worse-than-normal cough), please call your physician's office and inform them of your potential contact and/or symptoms prior to coming to an HMA clinic.
Heritage Medical Associates is not currently offering testing for Coronavirus. If you feel you may be at risk, please call your physician's office and inform them of your concerns.
As part of our COVID-19 preparedness efforts, effective immediately, new visitor guidelines are in effect at all HMA locations. Please click here to read the Visitor Guidelines.
The Department of Health has launched a Tennessee Coronavirus Public Information Line in partnership with the Tennessee Poison Center. The hotline number is 877-857-2945 and will be available from 10 a.m.-10 p.m. Central daily. Below are links to additional resources and guidance:
TN Department of Health: https://www.tn.gov/health/cedep/ncov.html
Center for Disease Control (CDC): https://www.cdc.gov/coronavirus/2019-nCoV/index.html
The President's Coronavirus Guidelines for America: 15 Days to Slow the Spread: https://www.whitehouse.gov/wp-content/uploads/2020/03/03.16.20_coronavirus-guidance_8.5x11_315PM.pdf