With your FollowMyHealth account,
you will have access to the following features:


  Request Proxy  Access to Your Child's FollowMyHealth Account: Click Here For Form


eVisits are now Email Visits   


Email Visits are available through FollowMyHealth to HMA Adult Primary Care and OB/GYN patients for these symptoms:

                             Primary Care Patients

                             Cold / Sinus / Allergy Symptoms                   Earaches                                                                 Joint, Muscle or Back Pain

                             Sore Throat                                                               Fever Blisters / Cold Sores                           

                             Skin Conditions                                                      Vomiting and/or Diarrhea                              


                            Primary Care and OB/GYN Patients

                             Female Urinary Tract Infections

                             Vaginal Itch or Discomfort


                      How to Request an Email Visit

                          1.   Log in to FollowMyHealth, select "Start an Email Visit" under Get Treated Now.

                          2.   Answer a 3-7 minute questionnaire about your symptoms and submit payment via a credit card or HSA account. 

                          3.   A Heritage Medical Associates Physician will review your request, and you will receive care instructions within 2 hours.  

                          These may include over-the-counter or prescription medication (sent directly to your preferred pharmacy) or home remedies. 

                           In rare instances, you may be contacted to make an in-person appointment. But don’t worry, if the doctor needs to see you in                                          person, the cost of the Email Visit will be refunded. 


Email Visits are available from 7AM-4PM Monday-Friday and 8AM-12PM Saturday.  If you submit another time, it will be handled the morning of the next business day.


Email Visits save you time and money: they cost half as much as a typical Urgent Care visit and allow you to be seen through your home computer without scheduling an appointment. And because they are performed by HMA physicians, they have complete access to your history and can provide you with high quality, comprehensive care.



For FollowMyHealth Technical Support, please call 1-888-670-9775
from Monday - Friday, 7:00 AM - 7:00 PM.